February 21, 2023

Stay on Top of These 5 Staffing Trends during Peak Periods

There are a number of peak seasons for retail during a calendar year. Christmas is the obvious one, but there is also Valentine’s Day, Easter, summer bank holidays, and Black Friday Cyber Monday, to name just a few.

These peak periods can be stressful for retailers. With the holiday rush comes the need to ensure your stores are staffed properly and that your customers receive the best service possible. To ensure your peak periods run smoothly, it’s important to stay on top of the latest retail staffing trends.

This comprehensive guide will provide you with five retail staffing trends to watch in the run up to a peak period. From the use of technology to the importance of customer service, we’ll look at what you need to know to ensure your staff is ready to handle the increased demand. We’ll also look at creating a positive work environment to keep morale high, and your staff motivated throughout the season. With this information, you’ll be able to ensure your peak periods run smoothly, no matter how busy it gets.

1. Temporary Staffing

Temporary staffing is a great way to ensure you have the staff you need to handle the increased demand during a holiday season or peak period. By hiring temporary workers, you can add extra hands to your team without having to make a long-term commitment. This will help you get through the busy season without increasing your regular staff.

2. Seasonal Hiring 

Seasonal hiring is another popular option for retailers during holiday seasons. By hiring seasonal staff, you can bring in extra help to cover the increased demand without having to hire additional full-time employees. This is a great way to make sure you have the staff you need without having to worry about the long-term commitment of a full-time employee.

3. Increased Use of Technology 

Technology is becoming an increasingly important part of the retail industry. This holiday season, you should consider using technology to streamline processes and ensure your staff is as productive as possible. From customer service apps to automated inventory systems, there are a variety of tools you can use to make sure your staff is prepared for the increased demand.

4. Increased Use of Agency Staff

Agency staff are a great way to supplement your regular staffing needs during the holiday season. With agency staff, you can bring in experienced and knowledgeable personnel who can fill in the gaps when needed. This can be especially helpful if you don’t have the time or resources to train new hires. Furthermore, it’s an economical way to staff up for the holidays since you don’t have to pay the same benefits and wages as you would for a full-time employee.

5. Offering More Competitive Wages

The holiday season is a busy time of year for retailers, and it’s important to ensure your staff is properly compensated for their hard work. Offering competitive wages can help to attract and retain top talent, as well as motivate your employees to work hard. By offering competitive wages, you can ensure that your staff is happy and motivated to do their best work during the holiday season.


If a holiday or peak period is rapidly approaching, it is important to be aware of the latest retail staffing trends. This comprehensive guide has outlined the various staffing trends that retailers should consider this holiday season. From an increase in temporary hires, to the use of artificial intelligence, to a focus on customer service, the retail industry is sure to experience a shift in staffing trends this holiday season. This guide provides a detailed look at the latest retail trends and can help retailers make the best staffing decisions for their business.

Chimera Recruitment helps retail stores to provide the best experience possible that customers truly love. If you are looking for a retail recruitment agency, work with us today!

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