February 21, 2023

4 Ways Hospitality Businesses Can Get More Candidates

The hospitality industry is among the most competitive industries worldwide. This is because many businesses compete for the same customers and must offer a wide range of services and products to stay ahead of the competition. For this reason, hospitality recruiters do whatever they can to attract candidates. Unfortunately, the problem lies in finding suitable candidates.

Anyone who wants to build a career in the hospitality industry must have a wide range of skills and qualities. Typically, employers look for customer-oriented candidates with excellent communication skills who can work in a fast-paced environment. While this job description may seem straightforward, finding qualified applicants is challenging for hospitality recruiters because there are many applicants with different experience levels and qualifications. To ensure they find the best candidates, recruiters must be very selective in their hiring process, which can be a problem because many hospitality businesses are urgently hiring. To help you with this, here are some practical tips:

#1 - Create a Descriptive Job Description

First and foremost, hospitality recruiters must create a job description that accurately describes the position they are trying to fill. This should include the job title, duties, required qualifications, and other relevant information. Additionally, recruiters should include a list of skills and qualities they are looking for in a candidate. This will help shorten the list of applicants and allow recruiters to focus on the most suitable candidates.

A good example would be, “We are looking for an experienced and customer-oriented hospitality professional to join our team. The successful candidate will be responsible for ensuring customer satisfaction, providing excellent customer service, and ensuring that all service standards are met. This role requires excellent communication, interpersonal, and organisational skills and the ability to work in a fast-paced environment. Prior experience in the hospitality industry is preferred but not required.”

#2 - Hold Open Days for Candidates

Jobs in the hospitality industry are highly sought after, so hospitality recruiters must ensure that they attract the best possible candidates. One way to do this is to hold open days for candidates.

Open days are events where recruiters can meet with prospective candidates and discuss job opportunities in detail. During the open day, recruiters can showcase the company’s facilities, provide information about job roles and requirements, and answer any questions that candidates may have. This is also an excellent opportunity to get to know the candidates and their personalities, allowing recruiters to identify the most suitable candidates.

#3 - Develop Your Employer Brand Online

An employer brand refers to an organisation's reputation as an employer and its qualities and attributes. Developing a strong employer brand is essential for any company looking to attract and retain the best talent.

The best way to develop a strong employer brand is to be active online. This includes having a presence on social media such as LinkedIn, as well as popular platforms like Tik Tok and Instagram. Companies can use these platforms to showcase their culture, highlight employee successes, and promote job openings. This is a great way to engage with potential candidates and show them what it would be like to work for the company.

A brand should also have a website that contains information about the company, its culture, and its open positions. This should include detailed job descriptions, employee testimonials, and career opportunities.

#4 - Partner with Recruitment Specialists

Working with recruitment specialists is an excellent option if a hospitality business needs help finding candidates. Recruitment specialists are experts in the hospitality industry and have an in-depth understanding of the market and its needs.

Recruitment specialists can also provide valuable insight into the job market and help a business streamline its recruitment process. They can also provide access to a larger pool of candidates and help them find the most qualified individuals for job openings. By extension, they can also help with the recruitment process because they can guide how to structure job postings, assess applicants, and negotiate job offers.

Conclusion

Hiring qualified candidates in the hospitality industry will be challenging, but it can be done. There are many strategies a hospitality business can use to find the right people for the job, so it is only a matter of using anything at its disposal. All that matters is hiring qualified candidates to help the business reach its goals.

If you are looking for a specialist hospitality recruitment agency, Chimera Recruitment can help you! Employers and applicants in the luxury retail and hospitality industries have specialised needs, so we will connect you with the right people to help you achieve your goals. Call us today at 0204 5113 444 to get started!

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